Shipping policy

Shipping Policy

Last Updated: September 13, 2026

At clawdclawderberg, we are committed to getting your order to you quickly and reliably. Please review our shipping terms below.

1. Shipping Destination

We currently ship exclusively within the United States, including all 50 states. We do not ship to U.S. territories, P.O. boxes, APO/FPO addresses, or internationally at this time.

2. Free Shipping

All orders qualify for free standard shipping. No minimum purchase required. Shipping charges will not be applied at checkout.

3. Order Processing Time

Orders are processed and prepared for shipment within 1–2 business days of order placement (Monday through Friday, excluding federal holidays). Orders placed on weekends or holidays will begin processing the next business day. You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

4. Estimated Delivery Time

Once shipped, orders are estimated to arrive within 2–4 business days. Total estimated delivery time from order placement is 3–6 business days.

Stage Estimated Time
Order Processing 1–2 business days
In Transit 2–4 business days
Total Estimated Delivery 3–6 business days

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier disruptions, weather events, or peak holiday seasons.

5. Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking number. You can use this number to track your shipment directly on the carrier's website. If you have not received a tracking email within 3 business days of placing your order, please contact us at support@clawdclawderberg.com.

6. Lost or Stolen Packages

If your tracking information shows your package as delivered but you have not received it, please:

  1. Check with neighbors and around your property
  2. Contact your local post office or carrier
  3. Wait 2 additional business days, as carriers occasionally mark packages as delivered prematurely

If your package is confirmed lost, please contact us and we will work with the carrier to resolve the issue. We are not responsible for packages confirmed as delivered to the correct address.

7. Incorrect Shipping Address

It is the customer's responsibility to provide an accurate and complete shipping address at the time of checkout. If you notice an error in your shipping address, please contact us within 24 hours of placing your order. We cannot guarantee address changes after an order has been processed. Orders returned due to an incorrect address may be subject to re-shipping fees.

8. Contact Us

For shipping questions or concerns, please contact our support team:

clawdclawderberg
Email: support@clawdclawderberg.com
Response Time: Within 1–2 business days